UVE Alcobendas

room was excellent and set up for 3 beds as requested. everything was spotless. staff was super friendly and helpful. breakfast was great: food was good, varied, and the room was pleasant. The shuttle service from the hotel to the airport was excellent. 9 euros for everyone. available on the 1/2 hour. service was excellent. an unexpected treat. Kudos to the reception people who helped me adjust my watch to the new time change. They accomplished this in 2 minutes and were so very polite.

The room is very big and equipped with everything you need, very quiet The bed is spectacular - huge and very comfortable Modern TV, you can connect your device to watch what you want Very good breakfast and the restaurant was never crowded Helpfull staf Free gated parking Minibar and beverages and snacks always availiable in the hall

It was modern and in an area of hotels around the airport catering mainly for transiting visitors. I would not recommend for longer stays in Madrid it is too far away from everything. It was large enough and furnished well. Towels and linen were clean and fresh and the bathroom sparkling. The breakfast included in the price was excellent. The shuttle was 9euros per room and well worth using. It was a very quiet good nights sleep Staff were welcoming at reception. Good value for money

Very polite personnel, clean, bright, comfortable beds, the room had everything one might need.

We stay here just for one night in between flights, but everything was beyond perfect! I have never been in a Hotel where employees were so happy, helpful, and kind like here. This was definitely one of the best stays we had since we start traveling with a kid, and for a very affordable price! Location: Super easy to reach from the airport, good location surrounded by all sort of amnesties. We arrived late in the night so we use a taxi from the airport, for a 20 we were there, and in 15 min. Next day to go back to the airport we use the shuttle of the hotel, costing less than the half than a taxi. Helpfulness: they hold post mail for me at no additional cost. They offer us stay until 2pm next day for free so our baby could have his nap on a real bed. They hold our luggage after check out. They lend us a scale to weight the luggage. All details provided proactively (we barely ask for any of this) by different employees and each one of them with a smile on the face... excellent customer service, really! We will be back for sure.